SIMSAnywhere Document Storage Service (SADS)

SADS uses Amazon S3 for cloud based document storage.  Amazon S3 is a secure, scalable, redundant storage service with 99.999999999% durability.  This durability level corresponds to an average annual expected loss of 0.000000001% of files.  This means that for every 10,000 documents you store, you can on average expect to lose a single file once every 10,000,000 years.  Translation: you have a better chance of winning the lottery than losing a file.

You can find more information on Amazon S3 here:

SIMS and SIMSAnywhere use AES-256 to encrypt documents before they are transmitted to SADS for storage.  SADS stores document metadata (i.e., the original file name, the user who uploaded it, etc.) in a secure database on the SIMSAnywhere server.  You can find technical details for the SIMSAnywhere server here.

View Network Diagram

User Account Security and Authentication

Storage and retrieval of documents stored in the cloud is available only to SIMS users and SIMSAnywhere users that have a valid user account.  You can find more information on SIMS and SIMSAnywhere user account security using the links below:

Frequently Asked Questions

  • Do I need to keep a copy of my documents, or are they safe "in the cloud"? 
    Cloud documents are stored on redundant servers that make data loss close to impossible.  However, it is best practice to also keep a local copy of any documents you store in the cloud in case a SIMS or SIMSAnywhere user mistakenly or maliciously deletes a file from cloud storage.
  • What happens to my documents if I discontinue my SADS subscription? 
    The primary contact for your organization will be notified by email in advance of the expiration of your subscription.  You will have a 30 day grace period from the date your subscription expires during which you can download any files you've stored online.  You will be unable to upload files during the grace period.  All uploaded files are subject to deletion at the conclusion of the grace period.

Our Policy on Compliance Documents

We have attempted to provide any information above that might be required by your organization.  In the event you require technical information that is not provided in this document, we will attempt to answer your specific questions to the extent possible.  If your organization requires the completion of forms by FlanTech, you will be charged $75/hr for the completion of the forms, with a $75 minimum charge. New customers must pay the $75 minimum in advance of our completion of the documents.